Delivery
WHICH COUNTRIES DOES BEAUTY PIE CURRENTLY SHIP TO?
We currently only ship to the UK (shipping as usual to Northern Ireland, Jersey and the Channel Islands) and the US, but we do hope to expand in the future. Please follow our social media pages or sign up to our newsletter to be the first to know whe
HOW CAN I FIND OUT WHERE MY ORDER IS?
You can track your order by logging into your account and going to the 'Order History' page, which will show you all your recent orders. You will then be able to select the relevant order and track the parcel via the delivery service's website. Alter
HOW MUCH DOES BEAUTY PIE CHARGE FOR SHIPPING/DELIVERY?
We offer two options for shipping; Standard and Express. If you are a Beauty Pie+ Annual Member, you receive free Standard Shipping on all orders $40 (pre tax) or more. If you are on a Beauty Pie+ Starter Annual, legacy Monthly or Non-Member shopping
HOW LONG DOES DELIVERY TAKE?
If you chose our standard delivery option, please expect 7-10 working days for your delivery. For our express service, you can expect delivery within 2-4 working days. If you have not received your order after the specified working day delivery timef
DOES THE PACKING SLIP HAVE PRICES ON?
No it doesn't - so if you're sending a BEAUTY PIE pink box as a gift, there's no need to worry about the recipient seeing any prices.
DELIVERY OPTIONS AND CHARGES
PLEASE NOTE IF AN ORDER IS PLACED AFTER 1PM ON FRIDAY IT WILL NOT BE DISPATCHED UNTIL MONDAY AND THE APPLICABLE WORKING DAYS DELIVERY TIME WILL APPLY. WE DELIVER TO... At the moment we deliver to mainland USA and the UK. We're working on expanding th
SOMETHING IS MISSING FROM MY ORDER!
We're sorry to hear that you've received an incomplete order. If you are missing one or two items from your order, please contact Member Happiness and we'll get back to you within 48 hours. If you are missing three items or more from your order, we m
DO YOU SHIP TO PO BOXES, APO, OR FPO ADDRESSES?
No, at this time we do not ship to PO Boxes, APO, FPO or military addresses.
CAN I GET AN INVOICE FOR MY ORDER?
You can easily access a summary of your order in the Order History section of your account. This summary provides a breakdown of the items purchased, the total cost, and the date of the purchase.
I RECEIVED A DUPLICATE ORDER/ITEMS I DID NOT ORDER
We are so sorry to hear you received a duplicate/double order and/or items you did not order. Please reach out to our Member Happiness team via our contact form or chat and we can investigate this further for you.
CAN I SEND GIFTS TO THE UK?
Unfortunately, sending gifts to the UK from a US account and website is not possible. You can only place an order successfully in the US with a US based billing and shipping address. Therefore, no orders will be created outside of this. In the case t