About My Membership
I'M IN MY 14 DAY COOLING OFF PERIOD BUT I'VE PLACED AN ORDER. CAN I CANCEL?
If you have not placed an order during your cooling-off period and you cancel, you'll be refunded any membership fee paid, and your membership will be terminated. If you have placed an order, read on here:. You can return your order in the same hygie
HOW CAN I CHANGE MY PAYMENT METHOD?
Once signed into your Beauty Pie account you can use the 'Membership & Billing' tab to add to or amend your saved payment option. All you need to do is hit the 'Update Payment Details Button'. Please be advised that you must have one Payment Method o
WHEN WILL A PRODUCT BE BACK IN STOCK?
We're not able to send back-in-stock notifications on our new site just yet. If you've previously signed up for an alert, you won't receive an email when the product is back. We'd recommend checking back on the product page from time to time, as our
WHY HAS THE PRICE OF A PRODUCT CHANGED?
Beauty Pie is a luxury beauty buyers' club. Our prices are dynamic and based on the prices we get by buying large orders of products direct from our labs and suppliers. This means that the price of an item may go up or down slightly, depending on a v
HOW DO I CANCEL MY MEMBERSHIP?
We're sorry to hear you want to cancel your membership! You can follow the steps below to cancel/close your account. However, before you do that, check out this link HERE that showcases all the great things you get from a Beauty Pie membership. Give
WHAT BENEFITS DO I GET AS A BEAUTY PIE+ ANNUAL MEMBER
As a Beauty Pie+ annual member, not only will you have access to high-quality skincare, makeup, and more at industry insider prices, but you'll also enjoy a range of exclusive perks. Start your new membership with a delightful welcome gift and receiv
WHAT BENEFITS DO I GET AS A MONTHLY MEMBER?
The Beauty Pie Monthly membership is a legacy membership that is no longer available to join on. As a Beauty Pie Monthly member, you will have access to high-quality skincare, makeup, and more at industry insider prices, in addition to a few other me
HOW DO I VIEW MY MEMBER BENEFITS?
You can see everything you're eligible for at any time. Just log in to your account and head to 'Profile & Perks'. Some perks are applied automatically. If you're eligible for free shipping or samples, they'll appear in your basket without you needin
IS THERE A DIFFERENCE BETWEEN BENEFITS FOR BEAUTY PIE+ AND BEAUTY PIE STARTER?
Great question! We currently have three memberships available. All memberships unlock access to members' prices on high-end products, direct from our beauty warehouse. Beauty Pie+ - $59/year (less than $5/month). Beauty Pie+ Starter Membership - $29/
I ALREADY HAVE A MEMBERSHIP, WHY ARE YOU CHARGING ME FOR ANOTHER?
We are sorry to hear it appears you are being charged for a membership before your annual renewal. This could be for a few reasons. One could be you are not logged in, so you are shopping as a non-member. Double check you are logged in by clicking th
WELCOME AND ANNIVERSARY GIFTS
Will I get a welcome gift when I join?. We love welcoming new members with a little something! If you're eligible for a welcome gift, we'll email you a code to redeem it. Keep an eye on your inbox (and your junk or spam folder, just in case). What ab