App Customer Support
HOW CAN I START A RETURN PROCESS IN THE APP?
If you are unhappy with your purchase, please reach out to the Member Happiness Team within 14 days of receipt and we will be happy to help you further. Returns cannot be processed in the app.
CAN I TRACK MY REFUND STATUS IN THE APP?
Currently, you cannot track the status of a refund in the app. Refunds can take up to 3-14 days to process, depending on your financial institution. If you need further assistance regarding a refund, please contact the Member Happiness Team HERE.
HOW CAN I CONTACT SUPPORT VIA THE APP?
Go to the 'Settings' section in the Beauty Pie App, tap 'Customer Support', and click 'Help'. This will bring you to our Help Center, where you can search for answers to common questions. In addition, you can scroll to the bottom of our Help Center a
DOES THE APP OFFER LIVE CHAT SUPPORT?
Yes! Go to the 'Settings' section in the Beauty Pie App, tap 'Customer Support', and click 'Help'. This will bring you to our Help Center. At the bottom right-hand corner you will see a pink speech bubble. Click here to live chat with our Member Happ