Login And Account Access
I'M HAVING TROUBLE LOGGING INTO THE APP. WHAT SHOULD I DO?
If you're unable to log in, double check you're using the correct email/password, have selected the correct country (US), are connected to the internet, and that the app is up to date. If you continue to have problems, try resetting your password by
WHY CAN'T I LOGIN TO THE APP IF I'M NOT A MEMBER?
The Beauty Pie App is available exclusively for our members. If you're not a member yet, you can join via our website to gain access to the app and our unbeatably low members' prices.
HOW CAN I UPDATE MY ACCOUNT DETAILS IN THE APP?
To update your email or other details, go to 'Settings' within the 'Me' tab in the app and select 'Personal Information'. There you can make the necessary changes.
HOW DO I MANAGE MY ADDRESS BOOK IN THE APP?
You can manage your addresses in two places:. In your account, go to 'Profile' and then the 'Addresses' section, where you can add, edit or remove an address and set your default. Or update your delivery address during checkout. We'd recommend keepin
WHY CAN I NOT LOGIN TO THE APP?
We are so sorry to hear you are having trouble logging into the app. Please ensure you are logging into the correct country by selecting 'United Kingdom' or 'United States' at the app login page. If you're logging into the wrong country on our app, y